Return Policy

At Solviia, your satisfaction is our top priority. If you’re not completely in love with your purchase, we’re here to help!

✅ Eligibility for Returns

  • You may request a return within 14 days of receiving your order.

  • Items must be:

    • Unworn and unwashed

    • In original packaging with tags attached

    • Free from stains, scents, or damage

🔄 Exchanges

  • Need a different size or color? We offer free exchanges for eligible items.

  • Simply contact us within 14 days, and we’ll guide you through the process.

❌ Non-Returnable Items

  • Sale or clearance items

  • Gift cards

  • Personal care items (for hygiene reasons)

  • Items marked as "Final Sale"

💸 Refunds

  • Once your return is received and inspected, we’ll notify you of the approval or rejection.

  • Approved returns will be refunded to your original payment method within 5–10 business days.

🚚 Return Shipping

  • Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

  • We recommend using a trackable shipping service to ensure safe delivery.

📨 How to Start a Return

  1. Email us at anthonyaems@gmail.com with your order number and reason for return.

  2. We’ll respond with return instructions and address.

  3. Ship the item back and share tracking if available.

🤝 Need Help?

We’re always here for you.
Contact our support team at anthonyaems@gmail.com for any questions.